Testimonials

April, 2016

I am a first time home buyer and as a first step I was searching for various loan venders to finance my house and to get a pre-approval letter to begin with. But, i was very dis-appointed by the big lender names including certain banks who just spammed me with emails and phone calls.  And then one of my friend referred Jeff who was been referred by another friend of her's. And I would say Jeff made the whole process very convenient and reliable. He was always available to clear my doubts and answer my questions. I never expected the home buying process could be this easy!! Jeff did a great job in closing the loan in given time. He is just brilliant and very good at his work. I would definitely recommend Jeff for anyone beginning their home buying process. 

Punit

June, 2015

Jeff is professional, reliable and responsive.  We highly recommend him for your mortgage refinance.

We have refinanced our property before with mixed experience.  So when we were ready to refinance, we reached out to our social network and Jeff's name came up as highly recommended.  He gave clear instructions along the way and was responsive to emails.  We will not hesitate to reach out to Jeff when we have need for a mortgage loan in the future.

Alan & Vivian L.

April, 2015

I started looking the housing market since end of 2014. The first thing I did was to find a good loan broker as my down payment was very limited. Jeff's name came into my eyes with so many positive reviews. I made a call to him and explained my financial situation to him. He was a very patient listener and a good adviser. He listed out a few options with pros and cons based on my situation. 

I have to say Jeff was very professional and knowledgeable in the business. Another thing I am happy with his service is that he is very responsive. He never missed my call. He either answered my call immediately or called me back pretty soon. I never need to call him twice for the same thing. Jeff is also diligent and he answered my off-hour questions, sometimes late in the night. I really appreciate his hard work. 

I definitely will recommend Jeff to my friends and he will be the first one I want to call when I refinance or buy another house.

- Andy

March, 2015
Jeff was referred to us by two of my colleagues. In their words, Jeff is the one you can trust with your loan. Yes, we now agree with my colleagues. You sure can trust Jeff with your loan. He is diligent, responsible and capable. 

-Yw and Ruiyang

Oct 2014

Jeff was highly recommend to me through a common friend, who was his prior customer. My house buying took about 10 months and my experience with Jeff is better than every aspect of my expectations. 

First of all, Jeff understands my situation, financial situation, family situation, short term plan with the house and long term plan with housing and investments so he matched all situations with his recommendation with areas and price ranges to focus on. Secondly, His wisdom, patience, experience and professionalism was shown in every offer analysis, how much to give, winning plan and communications. I submitted lots of offers before I got my perfect house including backed off of my offer twice. Jeff always gave suggestions to keep calm mind and right focus.  Last but certainly not least, I have been benefited from Jeff's connections to good credential contractors, movers, cleaning services, financial services and more. 

This  house was not the first house I bought, but this experience certainly was my best house buying experience.


September 2014.

Jeff did great job for my 1st house/condo. He is very patient and brilliant. He always followed up with me via different channels to make sure the message has been delivered and well received. He saved me tons of time to filter the options. Especially, I am not very familiar with the area.

I highly recommend Jeff since he is extremely resourceful. He assisted me to go through the entire purchasing procedure, such as loan application, home insurance, etc.

His professional attitude and knowledge makes my first purchase unbelievable easy and smooth.

I would like to work with him again in the future!


April 2014

If you need a new loan or refinance, Jeff is the GOTO person!

Since the housing crisis from the last few years, we were unable to refinance our house. We tried different lenders and agents, only to get back "No", "Not possible", "Sorry", "Please try again later", "You do not qualify" answers !

Jeff is the only person who was able to help us, and we will definitely go back to him for our future financing needs !

I am highly recommending him for your new loan !!!

-Corina & Vikash"

Dec, 2012
There are few (if any) who are a jack of all trades and a master of all - Jeff is one such person. Highly moral and ethical, a true professional. If i ever buy another house, it will be through Jeff. I am not surprised with the glowing reviews I've read of him on Yelp and his testimonials page after having worked with him. 

Being a first time home buyer, my wife and I were looking for a Realtor who is easy to work with, patient (with us) & persistent (in the market) when things get tough, trustworthy(as the process requires enough personal and financial details to be disclosed suddenly so you can have an honest picture of what is feasible instead of wishful hoping..) and  above all, we were looking for someone who is knowledgeable and meticulous in preparation, presentation and finally handling all the paperwork - we were lucky to find Jeff. His energy was key for us to move forward on several offers we tried out - finally hitting the mark given all the constraints and conditions we had  to begin with - he made it happen - we are now homeowners!!

His handling of the appraisal, loan process and the final closing - exceptional! I didn't have to stress on anything and was always told as to what's next - a true help given that we have our busy lives to run in parallel to buying a home! Even when Jeff had to be on a family vacation, he stayed on top of the offer to make sure there was no slowing down in the purchase process - truly appreciated again. 

I have not reviewed anyone or anything thus far on the Internet - but with Jeff, there is no way i'd miss the chance.

- True professional
- Customer came first
- Courteous even in pressure situations
- Trust 100%
- A very good person overall in all ways.

- Prabhakar

Nov, 2012
Jeff did refinance work for us.  In short the work was done perfectly.  Every step was done efficiently.  No delay, no mistake, no time wasted, with good judgment unnecessary paperwork skipped (he judged that 2nd income is not needed so the related paperwork is skipped).  He was also very effective in communications, providing good information at right timing, and being very responsive to questions.
He also did a few extra things which we think other agents wouldn't do:
When there was delay at the bank side, he locked the rate for us just to keep his promise, even before all the paperwork was ready.  For that he took the risk of possible extra cost at his side;
He filled the forms as much as he can, with the information he could find from the previous forms.  This reduced our paperwork burden to the minimum.  When we worked with our previous agent, we had to do much more form-filling paperwork.  
Jeff demonstrated how the work can be done by a very experienced professional.  We highly recommend Jeff to any busy families needing an efficient and reliable refinance service.

Xiang & Angela


Nov, 2012

Our refinancing was painful and protracted due to our specific circumstances, but Jeff has been infinitely patient and helped us find solutions to what we thought were insurmountable problems. Communication was great: most of the time Jeff would respond to my emails within minutes and it never took longer than a day. Most importantly, he delivered everything he promised!

I recommend Jeff without any reservations and I will work with him again!

Alex

Oct, 2012

Jeff  Ling is the best agent we have even had in many reasons. Jeff is very professional in all aspects: from helping us to understand the market when we started looking for a home, to provide and update housing information and keep us on track to housing prices and interests rent developments, from a schedule show case to an evaluation of a house. He takes care of everything an agent can take. Sometimes, he went there earlier to check out the conditions. His advice was always spot on. 


We have been with Jeff for almost two years during the time we missed number of chances. At the end we got a duplex just next neighbor to our rental house from our rental manager who happens to bean agent too. We really wanted to buy this house but the rental manager wanted to be the agent because she thought she found this house (not from the market). We talked to Jeff and he was so nice and continues to provide advice to us. He said he was happy to see we got a house we like. We feel really in debt of him.

Not only that but Jeff was so nice to help us to finance the purchase. He handled all loan applications for us and we were able to complete the purchase in a very reasonable low rate of 3.5% just today. Throughout the process, Jeff provided very detailed step by step instructions, and relieved a lot of anxieties from us. 


We are so happy to have a professional agent like Jeff and we already recommend him to all our friends who may want to buy their houses. I would like to recommend Jeff to everyone who thinks a very professional and kind agent is important in their home search. 


- Samuel Henry Chang and Yanli Ding



Oct, 2012

I have worked with many agents before, none of them could deliver the quality service as Jeff in terms of efficiency and reliability. When an assignment is given to Jeff, he would treat it as if it were his own task. Not only is he self-motivated, he'd also take the initiative to follow up with you on regular basis. There were times I emailed him in the midnight, what I didn't expect was that he replied within five minutes. Efficient correspondence as such happened more than once. By no means I want a 24/7 standby agent, though his responsiveness tells you much about his reliable manner. I already referred Jeff to my friends and relatives and will continue to do so. If you are asking for a sharp and reliable agent, Jeff is the one.

- John


Aug 2012,

Jeff has always been very responsive and helpful. We feel we benefited a lot from his recommendations, from locations we should consider, school district info, to contractors. Whenever we have questions he has always been able to give relevant and easy to understand answers. Highly recommended!
- Qing & Gina

August, 2012
We were looking for a house in Palo Alto, and I naturally looked at all the recent home purchases,; the house that I wished I had bought turned out to be purchased by realtor Jeff Ling! In person, Jeff was as savvy and knowledgeable about the local market and real estate as I expected. But he also turned out to be very helpful and obliging.

In what turned out to be an increasingly difficult market for buyers, Jeff professionally helped us navigate through the buying process and identify missed opportunities. He was very patient with us, despite several (massively) under-priced offers and we finally ended with something we are very happy with.  

Jeff also has an extensive network of general contractors, structural engineers and other housing specialists, so do hit him up for referrals.

Chao & Elaine

July 2012

- Knowledgeable
- Friendly and easy to work with
- Very responsive, usually replying to messages within 20 minutes
- Competitive rates

Jeff's responsiveness to emails was the biggest plus for me. Would recommend.

Patin - refinance

Feb, 2012

I am writing to express our cordial thanks to Jeff Ling, who helped us successfully closed a complicated refinance. Due to several reasons, the refinance took exceptionally long and complicated. Jeff walked us through the whole lengthy process with clear instructions for each step, and closely followed up with us, which are very highly appreciated because both of us are very busy in work and easy to forget.

J&S


Dec, 2011
I have recently closed my refinancing through Jeff which went quickly and smoothly. I was very impressed by his knowledge and professionalism through the entire process. I would certainly recommend him to my friends as a loan agent and I am looking forward to doing business with him in the future.

Luping

Dec, 2011
We had a wonderful experience using Jeff Ling as our realtor and loan agent. We were first time homebuyers and bought the short sale house. Jeff was patient, not pushy, and reliable. He listens, works with our needs, and provides his opinion about value of the houses. He also foresees issues of houses that cannot get loan approval so we do not waste effort on these houses.  We highly recommend Jeff to anybody who want to buy their dream home. We couldn’t be more happier with the home that we found.

Feng & Yun


August, 2011

Jeff recently helped us to find our first new home. He is more like a friend rather than an agent or a business man. There are a lot of things that we should know but don't as first time buyers. Jeff was very patient with all the questions we had, and provided answers or suggestions as much as possible. His suggestions were very helpful during our housing hunting, and we are very satisfied with his service. I would highly recommend Jeff if you need an agent who is patient and efficient for house seeing and preparing documents, can provide valuable suggestions, and can be a friend after you get your new home.

Jijie & Ning


June, 2011

I am writing to express my complete satisfaction and appreciation with Jeff Ling as my buyer agent. Throughout the entire process Jeff was professional, conscientious, and motivated. When we have any questions during searching house, Jeff always explained every items patiently using his professional knowledge. Jeff has help us analysis the house price trend, compare different house with detail advantage and disadvantage.  He also gave us many useful advice about safety and remodel. Jeff has handled every step on time in the contract period, it made the whole purchase process smooth.

I highly recommend him to all of my friends. One of my friends has bought his desired house recently with Jeff's help. 

- Wilson Xiao

May, 2011

Jeff Ling recently helped us buy our house in Aril 211. We really appreciated his help and hard work. This is our first time to buy the house. Jeff is very patient to go through the whole process and explain each new term to us. From searching houses in our desired area to writing offer, negotiating the price for us to finally getting a deal done, he was always there to listen to our needs, give us useful and professional suggestions. He was well above what we had expected from him. I highly recommend him to anyone who wants a smooth, professional and pleasurable experience of buying a house.

- Jing Xiao


Oct, 2010

Jeff helped us to find our current home.  He is professional and very cooperative with our requests.  We also went with him on the refinance a couple months later and he got a very good rate for us.

- Alan L

August, 2010
Not only highly professional, but also extremely customer service oriented from searching properties & best suitable loans to even your own domestic remodeling after you move to your dream places. A super strong people person in both business & friendship.
 - Larry L


Sept, 2010

We have known Jeff Ling as a Realtor and Loan Agent for over three years. Jeff is highly client focused person, he keeps his client very well informed throughout the process, whether it be refinancing or purchase of real estate rules and regulations. We found him extremely knowledgeable of financing as well as real estate buying processes. He always keeps clients interest in mind and provides valuable advise with different options to consider. He is a highly reliable person when it comes to business dealings. In our most recent refinancing, Jeff was successful in getting us the best deal.

- Vinay K

- August, 2010
A friend recommended Jeff to us after she bought a house, she told us Jeff is a very nice guy. It's turned out she is right.
Jeff helped us buy the house and also did our loan. Very patient and never pushing. Our budget was tight, every time we asked him to write an offer even ourselves felt much low, he always said: Let's try! Not like some other guys just want you to raise the price.
We are the first time home buyer and there are so much things we didn't know, Jeff always noticed us what we should pay attention to, what we need to do and explained everything we asked till we made it clear. Now we are remodeling our house and we still always ask him for some advice and help. Very nice person!  

Highly recommend!

- Julie M

- August, 2010

Jeff helped me get a house in Palo Alto not once, but twice! And both are short sales. The first deal fell through because of title issues, but the 2nd one was even a better deal. He has great sense of where the market is headed and an accurate estimate of what price to offer in a highly competitive market.


Jeff also offers excellent mortgage service. He offered me very good rate, and locked an even better rate than my target for my refinance. For my purchase loan which was very complex, he got an excellent lender and closed in no time!

- Eric Y

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